Josh Kaye, VP of Operations for Frederick Wildman & Sons, found Dyci on LinkedIn. After reviewing her profile and capabilities, he sought to engage NGA. The internal team included finance, operations, accounting, logistics, customer service, IT and marketing to work in a transparent and connected way. The partnership began with an assessment with NGA reviewing systems ERP followed by taking on the role of project manager. Dyci and the team worked with Frederick Wildman & Sons to instill best practices on testing before go-live, sat with users to uncover feedback and started the process armed with real-time feedback. NGA also supported post-go live and stayed on to assist with additional tasks. Dyci and the NGA team made connections to align the technical aspects and process to allow for true and effective transformation.